Solution / Enterprise Architect – ServiceNow - Tel

Solution / Enterprise Architect – ServiceNow - Telecom OSS/BSS

6 Month Contract

London (Hybrid)

£500-/day (Outside IR35)

Solution/Enterprise Architect Telecom domain OSS/BSS & experience with ServiceNow needed for a 6 Month Contract in London (Hybrid). Start ideally in May 2026.

A chance to work with a global IT Consultancy on a ServiceNow design and integration project for an external client.

Hybrid Working - 3 days/week working remotely (WFH) + 2 days/week working from the office in London . Paying up to £500/day (Outside IR35).

Key skills, experience + tasks will include:

• Solution/Enterprise Architect OSS/BSS, Telecom domain & experience with ServiceNow responsible for leading the technical direction, architecture design, integration + platform governance for ServiceNow implementations.


• In-depth hands-on Solution/Enterprise Architect OSS/BSS & Telecom domain & experience with ServiceNow Architecture expertise including design, configuration + implementation.


• Extensive knowledge of multiple ServiceNow modules and platform capabilities with proven ability to design and deliver enterprise-scale ServiceNow solutions.


• Define end-to-end ServiceNow architecture for enterprise programs and Translate business requirements into technical solution designs.


• Lead and ensure best practices across modules including TSM, TSOM/ITOM, IRM/GRC, SPM, TSM, OMT, CSM, HRSD, SecOps etc


• Drive platform standardization, governance, and scalable design and define integrations, data models, workflows, and technical requirements.


• ServiceNow Certifications preferred: ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), Certified Master Architect, Certified Technical Architect, CIS.