ServiceNow Architect

ServiceNow Architect

Newbury (Hybrid)

12 Month Fixed-Term Contract

£90k-100k (DOE) + Benefits

ServiceNow Architect needed with strong Telecommunications Network Inventory (TNI) expertise. 12 Month Fixed-Term Contract based in Newbury (Hybrid).

Hybrid Working - 3 days/week remote (WFH) + 2 days/week working from the office in Newbury (Berkshire). Start ASAP in March/April 2026.

Working with a global IT Consultancy helping a Telecoms client modernize it's network operations, unify inventory systems + accelerate digital transformation with ServiceNow:

Key skills, experience + tasks:

• ServiceNow Architect needed to define, design + implement a large-scale Telecommunications Network Inventory (TNI) solution on the ServiceNow platform.


• In-depth ServiceNow + TNI architecture expertise, including hands-on experience of Telecoms Inventory Models.


• Telecoms Network Inventory (TNI) expertise including: rack design, capacity, equipment modeling + fibre/circuit mapping/provisioning.


• Strong ServiceNow Telecom ecosystem expertise including: TNI, CMDB, Discovery, Service Operations, ITOM, CSM, FSM/FSL.


• Designing integrations between ServiceNow and OSS/BSS systems, data modelling for Telecoms network equipment, network topologies, logical circuits, racks, capacity + Telecoms topology.


• Working closely with Enterprise Architects, network engineers, business leaders + key stakeholders to build scalable, AI enabled + future ready telecom operations.


• Advantageous: ServiceNow AI features, Predictive Intelligence, Automation Engine, AIOps, AWS/Azure/GCP Cloud, Microservices, enterprise integration patterns, pre-sales, estimation + solution shaping for Telecom RFPs.


• ServiceNow Certifications preferred: Certified Technical Architect (CTA), Certified Implementation Specialist (CIS), Certified System Administrator (CSA), Certified Application Developer (CAD).


• Benefits: £90k-100k (DOE) + 25 days holiday (plus BHs) + Hybrid Working + Pension + Health Care + More.