A leading international engineering organisation is seeking a skilled and motivated Field Service Engineer to join its team based in Omagh. This hands-on role is pivotal in delivering high-quality service and support to customers both on-site and in the workshop.
The successful candidate will be responsible for routine maintenance, repairs, troubleshooting, commissioning, and training across a range of heavy machinery and equipment. This includes both the company’s proprietary product lines and other industry equipment.
KEY RESPONSIBILITIES
- Coordinate service requirements, preparing necessary parts, tools, and materials for repair, maintenance, and servicing activities.
- Maintain open communication with customers and dealers, providing updates on service progress.
- Diagnose equipment faults using diagnostic tools and identify necessary repairs or component replacements.
- Perform mechanical adjustments and repairs using hand and power tools.
- Conduct routine maintenance tasks, including cleaning, inspection, and lubrication.
- Fit and calibrate components, incorporating design upgrades or retrofit modifications as required.
- Install and commission new equipment at customer sites.
- Deliver both in-house and on-site service and support.
- Ensure accurate recording of time, labour, and parts used for internal and external service jobs.
- Confirm machine performance meets quality standards post-repair or commissioning.
- Support warranty investigations and provide feedback to improve product design and performance.
- Uphold high health & safety standards, following all relevant legislation and company policies.
- Provide technical assistance to customers and internal teams via email, phone, or in person.
- Assist with R&D and quality initiatives, contributing to product improvement and fault analysis.
- Liaise with engineering and design teams regarding technical concerns and improvement opportunities
REQUIREMENTS
- Proven hands-on experience (2+ years) in equipment diagnostics, repair, and maintenance.
- An educational background in Mechanical or mechatronic engineering is advantageous.
- Strong mechanical aptitude and familiarity with diagnostic and service tools.
- Ability to interpret technical documents, drawings, and procedures.
- Willingness to travel regularly, including overnight stays and weekend work as required.
- Valid clean driving licence and an up-to-date passport are essential.
- Comfortable working in a fast-paced, high-quality production and service environment
In return for a competitive salary, pension, healthcare, holidays and lots more!
For more information, please call or email[email removed] 028 90 994 111
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