Are you looking to make a real impact through digital innovation? Rushcliffe Borough Council have an exciting opportunity for a Service Digital Improvement Officer to join our Finance and Corporate Services Team.
Location: Rushcliffe, NG2 7YG
Salary: £37,743 - £40,113 per annum
Job Type: Full Time, Permanent, Flexible Hybrid working available
Closing date: 25/08/25
About Us:
Rushcliffe Borough Council provides high quality services to more than 110,000 residents in a borough made up of vibrant towns and stunning villages. Our Council offices are located in West Bridgford, Nottingham in a purpose built office and leisure centre facility, Rushcliffe Arena.
Service Digital Improvement Officer - The Role:
Do you want to make a real difference to the lives of local people as well as making our business processes more efficient through the enhancement of our digital services? Join our innovative ICT team for a role that is rewarding, stretches your creativity and technical skills, and enables you to shape the future direction of our services.
We are seeking to recruit a forward-thinking ICT Services Digital Improvement Officer to help shape and implement the Council’s service based ICT strategy by providing project coordination, business analysis and improvement through the development of automation and artificial intelligence. You will assist with the day to day management and delivery of the ICT portfolio, providing professional advice and guidance for change, working on new projects, software’s and solutions.
Service Digital Improvement Officer - Key Responsibilities:
- Engage with the service areas, providing assistance in account management meetings for
ICT, ensuring a strong link is maintained between ICT, service areas and the business
- Engage with suppliers to ensure users are well supported, and contracts are implemented fully, leveraged where possible, and renegotiated to the benefit of the Council
- Provide the business with consultancy services for Change using Business Cases, System
Reviews, Benefits Realisation, Business Systems (for example software applications / Power BI and AI)
- To assist in the delivery of the ICT Portfolio
- Carry out appropriate due diligence including privacy impact assessment in relation to any new project / solution /software and application
Service Digital Improvement Officer - You:
- A Level or equivalent, in a relevant subject
- It is essential that you are able to develop and maintain strong links between suppliers, internal customers, and other members of the ICT team, working to deliver digital transformation, efficiency gains and ensuring you met the needs of stakeholders through effective solutions
- We want you to be analytical and proactive in identifying digital service improvements across the business and in issue management and resolution
- Your ability to build positive relationships will be key, as will a ‘can-do’ attitude with the ability to self-learn in the development of new technical skills
- It is essential that you are able to manage your own time and workload, demonstrating your experience of co-ordinating and delivering on multiple projects and communicating technical concepts in appropriate language for the training guides and procedure notes you will be expected to deliver
Service Digital Improvement Officer - Benefits:
- Working in purpose built offices and reduced membership of the onsite leisure centre
- Free car parking
- Rushcliffe Rewards - save money across a range of retailers and leisure providers
- Generous annual leave entitlement starting on 26 days increasing in line with service to 35 days excluding bank holidays
- An opportunity to further your career with a high performing forward looking Authority with training to support CPD and personal development
- Local Government pension scheme
- A range of salary sacrifice schemes
Rushcliffe Borough Council supports flexible and part time working in line with the needs of the public that we serve and the business needs of the Council. We believe that embracing flexibility is a smart way of working and ensures we can find and support the mix of talent and experience we need. We are open to a chat about flexible working possibilities when you apply for a job with us.
If you feel you have the experience and qualities outlined in the above post then you can obtain further details and apply online by clicking on the links which include an online application (with the option of uploading your CV), job description, person specification and an application pack which contains further details.
Closing date: 25/08/25
Interviews will take place week commencing: 08/09/25
Click ‘Apply’ to submit your CV for this Service Digital Improvement Officer opportunity now!
