Service Administrator

Service Administrator

Hillsborough 

£29,000 to £32,000 plus benefits

We are working with a successful NI business who supply and maintain a range of specialist industrial vehicles across NI, ROI & UK to recruit for their new Service Administrator.

Working between customers, field service engineers and internal teams, you will play a key role in managing customers service requests, work and engineer planning & scheduling, this will include;

• Liaising with customers on work requirements


• Recording work on internal systems


• Creating and issuing quotes as well as job costing


• Liaising with internal parts teams on materials needed, liaising with service engineers to plan and schedule work


• Managing and processing purchase orders


• Ongoing customer support and liaison


• All associated administration
  
  
  
  What we are looking for…

• Experience gained in a customer focused service / support / administrative role


• Confident communication skills


• Sound level of IT literacy
  
  
  
  • A background within a technical, automotive, parts or engineering environment would be desirable