Sales Operations Manager, Craigavon, £30k + bonus
We are working with a leading supplier, installer and service provider of industrial doors across Northern Ireland and Ireland, who are seeking a Sales Operations Manager to support the day-to-day running of the service, repair and installation departments.
Benefits –
- Company vehicle and equipment provided
- Pension
- Progression opportunities
- Bonus / commission structure
In this role you will –
- Manage and schedule service and installation engineers
- Coordinate breakdowns, callouts and planned maintenance visits
- Oversee job workflow from booking through to completion
- Ensure jobs are correctly logged, updated and invoiced
- Manage service contracts and recurring maintenance visits
- Support quoting for service and repair works
- Liaise with customers regarding job status and scheduling
- Monitor engineer productivity and job progress
- Assisting with stock coordination for service parts
- Helping drive growth and new opportunities
You will need –
- Experience in a similar role
- Scheduling engineers or technicians
- Customer coordination and job management
- Confident communicating with engineers and customers
- Team leadership experience desirable