We are seeking a passionate and organised individual to coordinate vital services for people moving off the streets into direct access accommodation.
Position: Rough Sleeper Coordinator
Salary: £29,845 – £32,439 per annum
Location: Southend-on-Sea
Hours: Full-time, including rota work (early mornings, late evenings, weekends & bank holidays)
Closing Date: 28th July 2025 Interviews: 6th August 2025
About the Role
As a Rough Sleeper Coordinator, you will play a central role in supporting individuals as they move directly from the street into short-term supported accommodation. Working alongside other teams, you will help ensure each person’s transition is safe, supported and sets them on the path to longer-term housing and recovery.
Key responsibilities include:
Overseeing the day-to-day running of direct access accommodation
Supporting and supervising front-line staff, volunteers and peer mentors
Coordinating assessments, support planning and personalised case management
Collaborating with partner organisations to ensure wraparound support
Leading and participating in multi-agency meetings and safeguarding processes
Contributing to service improvement and policy development
Managing health, safety and housing compliance on-site
You’ll also help maintain morale, facilitate communication, and encourage innovative practice across the team
About You
You’re a confident, compassionate leader with experience in homelessness, social care, housing or similar frontline services. You bring strong organisational skills, emotional intelligence and a collaborative approach. Ideally, you will have:
Experience supporting vulnerable adults with complex needs
Knowledge of safeguarding, housing systems and person-centred support
A commitment to team development and continuous service improvement
Ability to work flexibly, including evenings and weekends
Excellent communication skills and confidence in managing stakeholders
Other roles you may have experience of could include:
Homelessness Team Leader, Hostel Coordinator, Supported Housing Officer, Outreach Manager, Complex Needs Support Coordinator, Resettlement Worker, Housing Support Supervisor, Accommodation Team Leader.
