Regional Facilities Manager
Location: Coventry and Sheffield (Office Based)
Duration: Permanent, Full Time
Salary: £47,000 -52,000 Per Year
Role Overview
The Regional Facilities Manager is responsible for overseeing the effective delivery of facilities management services across a portfolio of student accommodation sites. Reporting into the Regional Operations Manager, the role provides a balanced level of technical oversight and operational delivery, ensuring buildings are safe, compliant, well maintained, and managed in a way that recognises the accommodation as residents’ homes.
The role acts as the key link between operations teams and the supply chain, supporting the Regional Operations Manager while retaining ownership of FM standards, compliance, Health & Safety and building performance.
Key Responsibilities – Facilities & Maintenance Delivery
- Oversee planned and reactive maintenance delivery across multiple sites.
- Ensure PPM schedules are in place, compliant, and delivered in line with statutory requirements and best practice.
- Monitor asset condition and support lifecycle and remedial planning.
- Act as escalation point for complex or high-risk maintenance issues.
- Support the Regional Operations Manager with technical advice and prioritisation of work.
Supply Chain & Contractor Management
- Manage and oversee the performance of external contractors and service partners.
- Ensure contractors comply with company policies, health & safety standards, and resident conduct expectations.
- Support procurement, onboarding, and performance reviews of suppliers.
- Ensure value for money, service quality, and consistency across sites.
- Monitor contractor documentation including RAMS, insurance, and accreditation.
Statutory Compliance & Health & Safety
- Maintain oversight of all statutory compliance including fire safety, electrical, gas, water hygiene, lifts, and asbestos.
- Ensure compliance documentation is accurate, up to date, and audit-ready.
- Support site teams with inspections, audits, and remedial action tracking.
- Assist in the development and implementation of risk assessments and safe systems of work.
- Support incident investigation and follow-up actions.
Reactive Maintenance & Resident Impact
- Oversee responsive repairs ensuring issues are resolved within agreed timescales.
- Balance technical resolution with resident experience, recognising accommodation as the resident’s home.
- Support communication with residents regarding works, access, and disruption.
- Ensure contractors and teams follow correct room entry procedures and resident protocols.
ANUK Code & Resident-Focused Delivery
- Ensure facilities management practices align with the ANUK/Unipol Code of Standards.
- Promote respectful, professional conduct when working in occupied accommodation.
- Support operational teams in meeting regulatory and code-based requirements.
- Contribute to a safe, secure, and well-maintained living environment for residents.
Reporting & Performance
- Produce regular reports on compliance status, PPM delivery, reactive trends, and contractor performance.
- Identify risks, trends, and improvement opportunities across the portfolio.
- Support budget monitoring for maintenance and compliance-related expenditure.
- Provide clear updates to the Regional Operations Manager and operational teams.
Key Relationships
- Regional Operations Manager
- Senior Operations Manager
- Head of Operations
- Approved contractors and suppliers
- Health & Safety and Compliance Partners
- Site maintenance operations
Essential Requirements
- Experience in facilities management, building maintenance, or property services.
- Experience working across multiple sites or complex operational environments.
- Sound understanding of statutory compliance and health & safety requirements.
- Experience managing contractors and supply chains.
- Strong organisational, communication, and problem-solving skills.
- Ability to work collaboratively with operational teams.
- Willingness to travel regularly between sites.
Desirable
- Experience within student accommodation, residential, or hospitality environments.
- Knowledge of the ANUK/Unipol Code.
- IOSH or equivalent health & safety qualification.
- Understanding of asset lifecycle planning.
