***NEW Opportunity*** Recovery Worker; Part-Time; West Bromwich; £12.21 p/h plus EXCELLENT benefits! Part-Time Evenings and Weekend, 3 positions available!
About Our Client
Our client is the calm in the storm. When others are at their most vulnerable, their team stands firm. They are built on resilience, powered by initiative, and united by a shared purpose – to make a critical difference when it matters most. They trust their people to act decisively in difficult situations, because they hire for the strength that others rely on.
Their values are Integrity, Inclusion, Initiative, Innovation, and Independence. At the forefront of their minds are their service users and their people, providing a great place to work. They are Gold Standard Accredited with Investors in People and are also recognised by Best Companies to work for.
About the Role
Only those with courage will thrive. As a Crisis Support Specialist, you’ll be on the frontline helping people in their most challenging moments. You’ll navigate tough conversations, make quick decisions, and stay calm when others can’t. No two shifts are the same, and every shift makes a real difference.
You’ll carry out assessments, create safety plans, and guide people through challenging times. Sometimes that means listening. Sometimes it means taking decisive action. Always, it means showing resilience and strength when it matters most.
This role is 28 hours per week, working 2 days between Monday to Friday, 5pm to 11pm and 1 day at the weekend, 12pm to 11pm. Working days to vary on a rota basis although hours of work remain the same.
Please note that all roles at our client requires a satisfactory DBS check.
What’s on Offer?
- £12.21 per hour
- 35 days per year (pro-rata) plus time off for your birthday
- Enhanced company pension contribution (5%)
- Wellbeing breaks every week to focus on your health and happiness
- Length of service holidays (up to 3 extra days)
- 2 volunteering days per year to help a cause of your choice
- Free on-site car parking
- Free suicide awareness and mental health first aid qualification
- Paid on 19th of each month for the full month
Key Tasks
Client Support and Coordination:
- Ensure all aspects of working clients are fulfilled within agreed timescales and quality standards.
- Liaising with other external agencies, complementary therapies, and community groups on behalf of people who use our client’s services.
Safeguarding:
- Contribute to protecting individuals from the risk of abuse and harm, both to themselves and others using services.
Teamwork and Collaboration:
- Work as part of a team, sharing information and providing support to colleagues, including volunteers.
- Engage in regular team meeting and discussions to ensure effective communication and collaboration.
Record Keeping and Documentation:
- Maintain accurate records as per company policy and procedures utilising appropriate paper and electron systems.
- Keep up to date details of services activities and outcomes in charity logs, always ensuring transparency and accountability.
Relationship Building:
- Build rapport with service users based on respect and honesty, offering support and trustworthy environment for their recovery journey.
Please note that our client is unable to provide visa sponsorship for applicants that do not have the right to work in the UK or who may need sponsorship in the future. They are a disability confident employer and if you require any reasonable adjustments as part of your application, please let them know.
