Reactive Supervisor

I am recruiting on behalf of a reputable social housing provider in Sidcup who is seeking an experienced and proactive Repairs Supervisor to join their maintenance and repairs team. This is a key leadership role where you will be responsible for the day-to-day supervision of a team of operatives delivering responsive repairs and void works across a diverse housing stock.



Key Responsibilities

• Supervise and manage a team of operatives (direct or subcontracted) to ensure quality, timely and cost-effective delivery of repair and void works.

• Monitor KPIs and performance standards to ensure compliance with health & safety, customer satisfaction, and contractual obligations.

• Carry out pre- and post-inspections of works, ensuring workmanship meets organisational standards and legislative requirements.

• Work closely with planners, schedulers and customer service teams to coordinate work orders and minimise downtime.

• Provide technical support and on-site guidance to operatives.

• Identify recurring issues or patterns in repairs to recommend long-term solutions and improvements.

• Report to and liaise regularly with the Repairs Manager on team performance, project timelines and budget adherence.



Ideal Candidate

• Proven experience in a supervisory or team leader role within a social housing or building maintenance environment.

• Sound knowledge of housing repairs, building regulations, health & safety legislation and voids management.

• NVQ Level 3 in a relevant trade (or equivalent), with SSSTS or SMSTS preferred.

• Excellent communication, organisational and problem-solving skills.

• Strong IT literacy (especially with scheduling systems and MS Office).

• Full UK Driving Licence - vehicle will be provided.



What's on Offer

• Competitive salary

• Company van and fuel card

• Professional development and career progression opportunities

• A dynamic and supportive working environment within a well-respected housing organisation