Job Title: Reactive Supervisor
Competitive pay rate: £23 - £28 CIS per hour.
Location: Enfield, London
Are you a hands-on leader with a passion for delivering exceptional customer service in a fast-paced environment?
We are seeking a driven and experienced Reactive Supervisor to join our team in Enfield, London. You will play a crucial role in ensuring the effective and efficient delivery of reactive maintenance services to our residents.
What you'll be doing:
- Lead from the front: Supervise and motivate a team of multi-skilled operatives to ensure prompt and effective responses to resident repair and maintenance requests.
- Prioritise and schedule reactive maintenance work effectively to minimise disruption to residents and maximise efficiency.
- Conduct regular site inspections to identify and address any potential issues proactively.
- Ensure all work is carried out to the highest standards of quality, safety, and compliance with relevant regulations.
- Build and maintain strong relationships with residents and other stakeholders.
- Investigate and resolve resident complaints promptly and professionally.
- Monitor and control costs within budgetary constraints.
- Ensure all relevant documentation is accurately maintained.
- Promote a positive and safe working environment for all team members.
What you'll bring:
- Proven experience as a Reactive Supervisor or in a similar role within the property maintenance or social housing sector.
- Strong leadership and supervisory skills with the ability to motivate and lead a team.
- Excellent organisational and time management skills with the ability to prioritise and meet deadlines.
- In-depth knowledge of property maintenance and repair techniques.
- Experience of working within budget constraints.
- Excellent communication and interpersonal skills with the ability to build rapport with residents.
- Valid UK Driving Licence is essential.
- FRA experience is beneficial but not essential.
Benefits:
- Competitive pay rate: £23 - £28 CIS per hour.
- Opportunities for professional development and career progression.
- Supportive and friendly working environment.
Ready to take on this exciting challenge?
If you are a results-oriented and highly motivated individual with a passion for delivering exceptional customer service, we want to hear from you!
Keywords:
- Reactive Supervisor
- Property Maintenance
- Enfield
- London
- Repairs
- Maintenance
- Team Leader
- Building Maintenance
- Property Services
- Customer Service
- Supervisor Jobs
- Property Jobs
- London Jobs
- FRA (Fire Risk Assessment) - (Optional, if you wish to emphasize it)