Part-time account assistant

Position Type: Permanent, Part-Time

Salary: 17,700 per annum

Working Hours: Monday to Friday, 09:3015:00 (25 hours/week, excluding Bank Holidays)

**Start and finish times are negotiable, but presence in the office five days a week is required.**

Location: Office-based, Ipswich area

Includes a 30-minute lunch break.





Principal Responsibilities

- Credit Control Ledger Management

- Process supplier and sales invoices

- Record customer payments

- Company Credit Card Administration

- Reconcile expense sheets with statements

- Resolve related queries

- Rebate Processing

- Secure authorisation and process merchant rebates (excluding specific accounts)

- Bank Reconciliation

- Post customer payments from online banking

- General Administrative Support

- Assist with ad hoc duties across the accounts function

- Customer Interaction

- Provide first-line telephone support in collaboration with the Customer Support team



Person Specification

Skills Competencies

- Proficient in Microsoft Excel (preferred)

- Strong verbal and written communication

- Professional and friendly telephone manner



Qualifications

- Bookkeeping certification (desirable)

- AAT qualification (desirable)



Experience

- Minimum 2 years in a credit control or accounts role



Systems Knowledge

- Experience with bespoke systems beneficial (training provided)



Personal Attributes

- Calm and composed under pressure

- Flexible and adaptable to business needs

- Positive, proactive “can-do” attitude



Core Values

- Passionate Committed to quality and staff development

- Respectful Promotes sustainability, inclusion, and equality

- Innovative Focused on customer-driven product development

- Dependable Operates with integrity and transparency

- Customer-Centric Builds strong, lasting relationships