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Are you an experienced Outreach Support Worker or Homelessness Navigator looking to make a real difference in your community?

Join a respected and growing charity working at the frontline of homelessness prevention and support. We’re recruiting a Rough Sleeper Navigator to help people experiencing homelessness move from the streets into safe, stable accommodation and long-term recovery.

This job is ideal for someone with experience supporting rough sleepers, vulnerable adults, or people with complex needs including mental health, substance misuse, or housing instability.

Benefits:

Salary: £27054 - £29357
Hours: 37.5 per week (Willingness and ability to work shifts including evenings, weekends)
25 Days holiday plus bank holidays
Life Assurance
Pension
Training and Development

Candidates must be available for interview on 10th June 2025.

About the Job:

Deliver proactive street outreach support to individuals sleeping rough across Southend-on-Sea
Provide intensive case management, supporting clients from crisis through to independence
Build trust-based relationships using a trauma-informed, person-centred approach
Help clients access housing, health care, addiction recovery, and welfare services
Liaise with housing providers, GPs, local councils, mental health teams, and other key partners
Work flexible hours including early mornings (6am-2pm) and late shifts (4pm-midnight) on a rota
Maintain accurate records on internal systems for monitoring and reporting

About you:

Experience working in homelessness services, street outreach, or complex needs support
Strong knowledge of housing law, benefits systems, and healthcare navigation
Excellent communication and de-escalation skills
Commitment to anti-discriminatory practice and safeguarding
Full UK driving licence required (essential)
NVQ Level 3 in Health & Social Care, Housing, or IAG (desirable)
Ability to work flexibly including weekends and bank holidays

Why You Should Apply:

Work with a respected charity supporting vulnerable individuals to rebuild their lives
Be part of a passionate, trauma-informed team dedicated to ending rough sleeping
Make a tangible impact every day through direct community support
Opportunities for professional growth and training
Contribute to a pioneering service that's reshaping homeless support in the region