Maintenance Supervisor
We are seeking an experienced maintenance professional to lead a reactive repairs team across South East London, ensuring high quality repairs and excellent customer service for residents.
Position: Reactive Maintenance Supervisor
Salary: £47,989 to £51,650 per annum depending on experience
Location: South East London covering Lewisham and Bromley
Hours: Full time, 40 hours per week
Contract: Permanent
Working Pattern: Shifts between 8am and 5pm Monday to Friday plus call out rota
Closing Date: 21st May at 11pm
Interview Date: 28th May in Sidcup
About the Role
An exciting opportunity has arisen for a Reactive Maintenance Supervisor to join a busy in-house maintenance team delivering responsive repairs across social housing properties.
You will lead a team of approximately 10 multi-trade and specialist operatives, ensuring repairs are completed efficiently, safely and to a high standard. Working closely with housing, surveying, property services, planning and contact centre teams, you will play a key role in delivering an excellent repairs service for residents.
Key responsibilities include:
- Supervising and supporting a team of maintenance operatives
- Managing reactive repairs performance and service delivery
- Monitoring KPIs, budgets and productivity levels
- Providing technical advice on complex repairs and maintenance issues
- Ensuring health and safety compliance across all works
- Managing performance, absence and development within the team
- Working collaboratively with contractors and internal departments
- Promoting a strong customer-focused and inclusive working culture
About You
We are looking for a confident people manager with strong maintenance knowledge and experience within social housing, local authority or property maintenance environments.
You will have:
- Experience managing maintenance teams within social housing or property services
- Good knowledge of reactive repairs and maintenance trades
- Strong understanding of health and safety, including asbestos awareness
- Experience managing KPIs, budgets and operational performance
- Excellent communication and customer service skills
- Ability to motivate and develop dispersed teams
- Experience managing performance and absence processes
- Strong organisational and problem-solving skills
- Full manual UK driving licence
About the Organisation
This organisation is one of the UK’s leading housing providers, supporting hundreds of thousands of residents across London, the South East and the North West. They are committed to providing high quality homes and services that help people live better lives.
They are passionate about inclusion, diversity and creating a workplace where everyone feels valued and supported. Employees benefit from a collaborative culture, ongoing development opportunities and a strong commitment to wellbeing and sustainability.
Benefits include:
- Excellent pension scheme
- 28 days annual leave rising to 31 days with service plus bank holidays
- Health cash plan
- Life assurance
- Paid volunteering days
- Employee assistance programme
- Flexible and agile working opportunities
Other roles you may have experience of could include: Maintenance Team Leader, Repairs Supervisor, Property Maintenance Supervisor, Responsive Repairs Manager, Voids Supervisor, Building Maintenance Supervisor, Housing Repairs Supervisor, Facilities Maintenance Supervisor, Trades Supervisor, Maintenance Operations Supervisor.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
