Lettings Manager - Manchester
Permanent
Who we are
MCR Property Group is a leading independent real estate investment and development company with a strong UK presence, operating from offices in London, Manchester, Birmingham, and Glasgow. The business focuses on the delivery of new residential and industrial developments alongside the active management of a diverse and growing portfolio, which currently includes approximately 5,000 residential plots and commercial and industrial assets in excess of £2 billion.
Who we are looking for
As part of continued growth, MCR is seeking a Lettings Manager to join its Manchester office. This is an excellent opportunity to join a fast-paced and thriving business that offers genuine scope for progression and development. The successful candidate will play a key role in supporting MCR’s mission to create long-term value across its residential portfolio while delivering a high-quality service to occupiers and stakeholders.
The Lettings Manager will be responsible for implementing a strategic lettings plan across Manchester, including properties within the Airport, ensuring the timely and effective letting of all vacant units. This will include developing and maintaining strong working relationships with external letting agents, overseeing apartment lettings activity, and producing regular performance analysis to support commercial decision-making. The role will also involve close involvement in block management activity, ensuring compliance standards are met and occupier issues are handled promptly and professionally.
Operational responsibilities will include the management of rent collection and credit control processes, liaison with the accounts team regarding payments and receipts, and the creation of purchase orders, cheque requests, and credit notes. The role will oversee the logging and coordination of maintenance issues, arranging repairs and services through both in-house and third-party contractors, while ensuring properties are well maintained and costs remain tightly controlled. Responsibility for administration, filing, health and safety compliance, and aftersales interaction also forms a key part of the role.
The successful candidate will bring a minimum of two years’ experience within lettings management, with a proven ability to develop and grow an existing lettings function. They will demonstrate a strong understanding of property maintenance, contractor management, and service charge structures, alongside the ability to deal confidently with ad hoc issues and unforeseen operational challenges. The role requires an individual who can work independently with minimal supervision, while also collaborating effectively with the wider property management division to ensure seamless service delivery.
Applicants must be willing to travel across the UK as required and will ideally hold IRPM qualification or be working towards it. A proactive mindset, strong organisational skills, and a commitment to maintaining high operational and customer service standards are essential for success in this role.
