Internal Communications Officer
Working hours: 35 hours per week
Contract type: Permanent
Closing date: 11:59pm, 20th of March 2026
This role plays a vital part in delivering high quality internal communications across the Council. You’ll create impactful content, support the development of communication channels and work closely with teams across the organisation to ensure colleagues receive clear, inclusive and engaging information.
The role will require you to:
- Create engaging multi-media content for a variety of channels to reach different audiences.
- Tell stories that showcase our client’s diverse workforce.
- Develop and enhance their intranet and staff channels using insight and creativity.
- Plan and deliver comms activity aligned to key organisational priorities.
- Use evaluation methods to ensure they are meeting the needs of their staff.
- Work closely with senior leaders, HRODT and services across the Council.
- Make sure everything they produce is inclusive and representative.
- Be quality conscious and diligent to maintain their reputation as an excellent communication service.
About the Candidate
Our client is looking for an innovative, passionate Internal Communications Officer to join their award winning Strategic Communications team. This is an exciting opportunity to help shape how they communicate and engage with their diverse workforce, supporting colleagues to feel informed, connected and proud.
If you’re creative, passionate about people and storytelling, and can take an idea and turn it into action, then this is the role for you.
What they are looking for someone with:
- Experience in the field of internal communications.
- Creative ideas, strong writing and storytelling skills.
- Ability to manage the production of a variety of campaign assets.
- Confidence using digital tools, software and systems.
- Initiative to plan and deliver communications activity to a high standard.
- Ability to simplify complex and sensitive information to reach various audiences.
- A strong collaborator with excellent relationship and account management skills.
- Ability to juggle multiple projects and meet deadlines.
- An understanding of what staff want and need by listening and being data driven.
- Appetite to learn, grow and succeed.
You’ll be part of a supportive, ambitious and multi-creative communications team right in the heart of Manchester. This role offers far more possibilities than what's on paper. You’ll be in safe space to try new things and push your creative skills to help influence how our client engages, celebrates and inspires their workforce.
Are you ready to put your stamp on internal communications? Then our client can’t wait to hear from you.
About Our Client
They are the local council for one of the UK’s most vibrant and diverse cities.
Working for Manchester isn’t just a job – it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone.
"Our Manchester" is their vision for a fairer, greener, and healthier city – a vision shaped by the people of Manchester. It guides everything they do at the Council and is brought to life through the “Our Manchester” behaviours:
- They take time to listen and understand.
- They work together and trust each other.
- They show that they value their differences and treat each other fairly.
- They ‘own it’ and they are not afraid to try new things.
- They are proud and passionate about Manchester.
Benefits our client offers:
- Generous holiday allowance – Enjoy up to 26 days annual leave per year plus bank holidays – increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks.
- A buzzing pension – You’ll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum.
- Enhanced parental and carers leave – Take advantage of their enhanced family leave options, designed to provide ample time for you to bond with your newborn or support your family during critical life events.
- Brilliant perks – Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus, discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.
- Learn and grow – They are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with their comprehensive onboarding process.
- A Good Employment Charter member – They are committed to offering secure, flexible work and embedding fairness into everything they do. They review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life.
- Up to 3 days volunteering leave – Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits.
Ready to Apply?
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