Front of House and Operations Assistant
Queens Park, London NW6
Full-time / Part-time roles available
You’ll be the first point of contact for members and guests, helping to create a seamless and welcoming experience from arrival to departure. This is a varied, hands-on role that suits someone with great people skills, attention to detail, and a love of hospitality or wellness spaces.
About Our Client
Our client is a design-led, membership-based indoor golf space and Coffee Shop/Bar located in Queen’s Park, where people come to practice, socialise, and unwind. Combining premium TrackMan simulator technology, thoughtfully curated interiors, and a relaxed, sociable atmosphere, their space welcomes passionate golfers, families, freelancers, and curious newcomers alike.
Their mission is to build a community-focused experience that blends performance, hospitality, and wellbeing—where great golf meets good coffee, community, and meaningful connection.
The Role
Our client is looking for a confident, personable, and proactive Front of House team member with coffee and bar experience to help deliver an exceptional experience to their members and guests. You'll be the first face people see, setting the tone for their visit—from early morning coffees to evening negronis.
This is a brilliant opportunity to join a growing brand at the intersection of design, wellness, and sport—working as part of a small, supportive team where everyone gets stuck in.
What You’ll Be Doing
Customer Experience:
- Greet guests and manage check-ins with warmth and professionalism.
- Handle bookings and payments (simulator sessions, coffee/bar, events).
- Serve drinks and snacks to a high standard.
- Help guests get set up with their golf simulators and troubleshoot as needed.
- Support private events, tournaments, and corporate bookings.
Venue Presentation & Housekeeping:
- Keep simulator areas tidy and restocked throughout the day.
- Clean shared equipment, tables, and tech areas.
- Carry out daily opening and closing checklists (vacuuming, sanitising, locking up).
Facilities Support:
- Keep an eye on supplies, report maintenance issues, and ensure all equipment is guest ready.
- Maintain a safe and clean environment for guests and team members.
They’re Looking For Someone Who Is:
- Warm, personable, and confident in a front-of-house setting.
- Highly organised with strong attention to detail.
- Proactive and comfortable wearing many hats throughout the day.
- A team player who’s happy to pitch in wherever needed.
- Interested in wellness, sport, or premium hospitality (golf experience is a bonus, not essential).
Why Join Our Client?
- Be part of a growing lifestyle and hospitality concept in the heart of Notting Hill.
- Enjoy a sociable, supportive team culture.
- Varied shifts and flexible hours (incl. evenings/weekends).
- Staff perks and training opportunities.
Interested? Apply now with your CV.
