Field Service Engineer - EPOS

Job Title: Field Service Engineer (EPOS)
Location: Midlands
Employment Type: Full-Time (40 hrs/week, 5 days over 7 incl. alternate weekends)
Salary: Competitive + Company Vehicle + Benefits

We’re a leading provider of IT services to some of the UK’s biggest retail and hospitality brands—and we’re growing. We're on the lookout for a Field Service Engineer who’s courteous, reliable, and customer-focused.

You don’t need EPOS experience—if you’ve worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move.

COMPANY USP

• Comprehensive Technology Offerings: Our client offers a wide range of products and services, including hardware, software, accessories, peripherals, and print solutions. This extensive portfolio ensures that businesses can source all their technology needs from a single provider.

• Tailored Solutions: The division works closely with clients to understand their specific requirements, providing customized solutions that align with their business objectives.

• Expertise and Support: With a team of experienced professionals, Complete Technical Solutions offers expert advice and support, helping businesses navigate the complexities of modern technology.

• Commitment to Sustainability: Our client is dedicated to offering sustainable products and services, supporting businesses in their environmental goals.

• Attend customer sites to install or swap out retail IT equipment

• Deliver great customer service and maintain a professional appearance

• Manage parts and stock from your company vehicle

• Complete all tasks to a high standard using our mobile job management system

• Support project rollouts and periodic training at HQ

• Previous field-based or customer service experience

• Good communicator with a "can do" attitude

• Comfortable using IT systems and following procedures

• UK driving licence 

• £25,500 per annum + overtime opportunities + Company vehicle + fuel card

• Ongoing training and career development

• Death in Service cover

• Access to discounts & lifestyle perks (Evo Lifeworks)

• Birthday voucher + 1 charity day off per year

Apply now if you're ready to take the next step in your career with a company that values professionalism, teamwork, and growth.