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COMPANY OVERVIEW

Our client is leading provider of IT services and EPOS Solutions, to some of the UK’s biggest retail and hospitality brands.

JOB PURPOSE

Our client has secured a new IT upgrade contract which will last for the next 4 – 12 weeks on a contract basis.

The ideal candidate will have an appreciate of IT and / or Electronic equipment and have clean driving license as the positons is field based.

You don’t need to have any EPOS experience—if you’ve worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move.

Attend customer sites to install or swap out retail IT equipment
Deliver great customer service and maintain a professional appearance
Manage parts and stock from your company vehicle
Complete all tasks to a high standard using our mobile job management system
Support project rollouts and periodic training at HQ

SKILLS & EXPERIENCE

Clean driving licence and access to a van form Monday to Friday 8am – 5pm
Manual Handling training
Experience working in retail environments on EPOS equipment
A medium-sized van (e.g. Transporter or Transit)
Steel toe cap boots
Strong work ethic
Calm, friendly attitude in busy or high-pressure environments
Ability to manage multiple callouts per day and communicate ETAs clearly
Comfortable working across a variety of retail settings (e.g. high street, petrol stations)
Flexible to adapt to changing priorities or emergency callouts
Good attention to detail – accurate logging of job info, serials, and parts used
Physically capable – able to carry a toolkit, crouch/kneel, and work in tight spaces
Able to work independently with minimal supervision
Their own mobile device with internet access – access to our platform will be provided for call updates

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