Field Service Engineer

Job Title: Field Service Engineer (EPOS)
Location: Berkshire
Employment Type: Full-Time (40 hrs/week, 5 days over 7 including alternate weekends)
Salary: £26,500 + Company Vehicle + Benefits

Looking to Build a Career in IT Field Service?
A well-established provider of IT services to major UK retail and hospitality brands is expanding and seeking a Field Service Engineer. This role suits someone who is reliable, customer-focused, and enjoys working in a hands-on environment.

Direct EPOS experience isn’t essential. Candidates with previous field service or customer-facing experience, a valid driving licence, and a proactive approach to problem-solving are encouraged to apply.

About the Organisation:

• Offers a broad range of technology solutions, including hardware, software, peripherals, and print services
• Provides tailored solutions aligned to client business needs
• Backed by an experienced team offering technical expertise and support
• Committed to sustainable products and environmentally conscious practices

The Role:

• Attend customer sites to install, maintain, or replace retail IT equipment
• Deliver high standards of customer service while maintaining a professional image
• Manage stock and parts from a company vehicle
• Complete tasks using a mobile job management system
• Support project rollouts and attend training sessions as required

What You’ll Need:

• Previous field-based or customer service experience
• Strong communication skills
• Comfortable using IT systems and following structured processes
• Full UK driving licence

What’s on Offer:

• £26,500 basic salary + overtime opportunities
• Company vehicle and fuel card
• Ongoing training and career development
• Death in Service cover
• Birthday voucher and one charity day per year