Established in 1994, this leading UK facilities services provider specialises in Mechanical and Electrical (M&E) maintenance across commercial, retail, and industrial sectors. The business also delivers specialist services in water hygiene and managed services, operating 24/7, 365 days a year.
With over 30 years of industry expertise and a workforce of more than 400 employees, the company operates nationwide from its headquarters in Scotland, supported by strategically located offices across the UK. Now part of a larger group, the business continues to set the standard in facilities maintenance through innovation, real-time technology, and an unwavering commitment to excellence.
The company values diversity and inclusion, actively promoting equality and a workplace free from discrimination.
Essential Duties & Responsibilities
To read and review the specialist subcontractor reports/paperwork/certification applicable to their contract and discuss ongoing issues with specialist contractors ensuring works are complete and any outstanding or remedial works arising are communicated to the client and the Commercial Team for quotation.
Assist with accurate reporting on compliance, SLAs, KPIs in-line in accordance with the contract terms and conditions.
Ensuring our client’s Permits system associated with all our works/our contractors works are accurate & up to date.
Attendance at Weekly/Monthly Client & Contractor Meetings and record and minute all formal meetings between F&M contractor and the client.
Manage, co-ordinate & assist with client seasonal activities/events which require clients involvement with a flexible work pattern required at times.
Managing the engineers shift rotation programme to ensure the site adequate cover.
Reviewing the engineers’ timesheets to make sure they are correct and complaint.
Engage with clients internal departments to ensure the expected service levels are being delivered.
Populating & providing client with all quotations & subsequently raising any orders once approved by the senior contracts manager.
Skills & Qualifications Required
Previous management experience of engineering teams, service partners & personnel.
Experience in the FM industry.
To be highly flexible in accordance with the challenging demands of a “World-Class” Retail & Leisure destination.
Salary is circa £36,000 plus benefits
25 days holiday plus bank holidays
