Driver Manager
Location: Midland Metro Ltd, Wednesbury Depot, Potters Lane, WS10 0AR
Salary: £54,048 per annum + Excellent Benefits!
Contract: Full time, Permanent
Benefits: MML Salary Sacrifice Pension, 25 Days Annual Leave & Free travel on Tram & NX Bus for you and your partner
West Midlands Metro is your gateway to an exciting career in the heart of England's thriving West Midlands region.
We are the driving force behind modern, sustainable urban transportation, connecting cities, towns, and most importantly – people!
With a strong presence in the heart of England, we play a crucial role in connecting communities, enhancing mobility, and contributing to the economic development of the region.
Our sleek trams provide fast, convenient, and eco-friendly transportation solutions, reducing road congestion, lowering carbon emissions, and fostering a greener future for the West Midlands.
We are now recruiting for a Driver Manager to join our Operations Department.
The Driver Manager will be responsible for day-to-day management of all drivers at MML. Ensuring that drivers perform their duties in accordance with MML standards, policies and procedures.
Along with this, as Driver Manager you will be responsible for:
- Leading the team of drivers and mentoring to inspire a motivated team!
- Promoting continuous improvement within the driving team.
- Updating and maintain late notice cases and weekly traffic circulars.
- Escalating issues to the Head of Operations and Safety.
- Managing the rostering software for the creation and day to day management of the team rosters and duty lists.
- Working with the Training Academy to review/improve driver training.
- Hosting Driver Assistance Panels to improve driver learning and driver/operational processes from incident outcomes.
- Undertaking 1-2-1s and PDPs with the tram drivers.
- Managing ER cases seeking support from HR Department.
- Undertaking sickness meetings and manage staff work return in accordance with MML Medical Standards.
- Developing driver related statistics that can be presented to the leadership team.
- Working collaboratively with the commercial team and other partners to carry out interventions to help deliver commercial performance.
To be successful in this role, you must possess:
- Proven experience in managing a large team of people.
- Proven experience of working in a Light Rail and or safety critical environment.
- Ability to use Microsoft office software, such as Word, Excel and Outlook
- A minimum of 2 GCSE level C or above,
- A minimum of level 3 / 4 in Leadership management, or equivalent qualification.
- Willingness to undertake stringent drugs and alcohol testing in line with current company procedures and policy.
It would be desirable for you to possess a degree in leadership or business management.
Your next career starts here!
West Midlands Metro is the place to be if you're passionate about growth, sustainability, and making a difference in your community. Click on “APPLY” today!
