Role Dietetic Administrator
Department: Dietetics - Continuing Care Services / Brain Injury Service
Responsible to: Clinical Lead Dietitian via Line Manager
Salary range: £16,248.32 per annum (pro rata from £27,696 per annum FTE)
Incremental reviews take place on an annual basis
Hours of work: 22 hours per week (working 3 or 4 days)
Contract type(s): 3 year fixed term contract
Location: Putney, Southwest London
Benefits:
- Generous Annual Leave entitlement
- Pension scheme
- Free parking
- Blue Light Card and Discounts
- On-site cafeteria
- Working in established team of dietitians and assistant
- RHN Wellbeing Programme and EAP service
- RHN Volunteering opportunities
Please note, to be eligible to apply for this role, you must have the Right to Work full time hours in the UK. We are unable to sponsor VISA applications for this role.
Summary of positions and the Royal Hospital for Neuro-disability
We are seeking a self-motivated and organised individual with an interest in stock management, reduction of waste and administration in a healthcare setting. You will work within a well established dietetic team to support the smooth running of the service. This is an exciting new post developed to improve management of enteral feeds and feeding pumps.
The Dietetic Team at RHN provides a tailored dietary advice service. We work closely with RHN’s medical, nursing and therapy staff to ensure optimal nutrition and hydration status is achieved for patients and residents.
The dietetic administrator role forms an integral part of the functioning of the dietetic department as well as providing administrative support to the onsite home enteral feeding service.
This role involves working across a range of specialist units and you will be responsible for registering and managing changes to patient’s enteral feed deliveries on the electronic patient portal as advised by the dietitian. The post holder will also be responsible for managing feed stocks across a variety of wards and tracking and tracing enteral feeding pumps.
The RHN is a leading national centre of excellence, providing adult person-centred services that span the entire care pathway from post-acute rehabilitation services to end of life care, for people with complex Neuro-disability and their families, underpinned by a strong research and education programme.
Main Objectives of the Role:
- Demonstrate an awareness of RHN’s objectives and contribute to achieving them appropriately
- Strive to improve efficiency in all areas of your work
- To take responsibility for ensuring enteral feeding pumps are tracked and traced accurately across the hospital
- To register patients with, and make changes to, patient’s feed deliveries using the electronic patient portal and monitor stock levels
- To work as part of the dietetic team and wider MDT
- To enable the department to work efficiently by assisting Dietitians and the Enteral Team with administrative and clerical tasks
- Providing cover for the Band 4 dietetic assistant
Key Responsibilities
- To provide day-to-day administration support to the dietitians including registering of patients with the home enteral feeding company, amending feeding regimens using the electronic patient portal and liaising with home delivery company regarding changes.
- Managing feed stocks and feed equipment stock levels across the hospital including feeding pumps and associated equipment in the dietetic office.
- Support dietitians in obtaining dietetic handover prior to admission to Specialist Nursing Home and Specialist Service wards and in discharge planning for patients requiring nutrition support.
- To follow departmental policies, procedures and guidelines.
- To be able to successfully navigate patient clinical systems, including searching and registering patients using the electronic patient systems, monitoring referrals, reporting and uploading documents.
- To ensure that non-clinical verbal and written information is communicated in a precise and effective way
- To deal with any routine enquiries regarding feed stock levels, enteral feeding deliveries and feeding pump management, referring to dietitians as appropriate.
- To support any clinical audit projects as required.
- To maintain accurate and up to date records of patient care in the electronic patient record in accordance with departmental and RHN policies.
- Participating in ‘Awareness Days/Weeks’ related to Nutrition and Hydration.
- To be aware at all times of the limitations of own knowledge, skills and job responsibility, referring to the Dietitian as necessary.
- To undertake additional duties that evolve as the post develops and that are deemed appropriate to your grade and experience by the Clinical Lead Dietitian.
Qualifications & Knowledge
- Good general education level up to at least A level/equivalent
- Basic understanding of Dietetic profession (D)
- Good IT skills (Word, email, internet, Excel) and data analysis skills, e.g-using formulas, completing manual mathematical calculations and producing reports using Excel spreadsheets (E)
- Ability to communicate in understandable English (E)
- Good interpersonal, clerical and administrative skills (E)
- Basic audit and written report writing skills (D)
- Demonstrate good time management skills and prioritise own workload effectively (E)
- To be able to work without supervision (E)
- Experience of working as part of a team (D)
- Strong interest or knowledge in nutrition (D)
Interested in applying and hearing from us?
Apply now and please send a cover letter separately to recruitment@rhn.org.uk. Your cover letter should be no more than one page, clearly explaining how you have demonstrated the above skills and responsibilities in your current or previous role(s). Please refer to the job description and person specification or email the Recruitment team to obtain a copy. You can also email[email removed] for informal enquiries.
Interview date: Week commencing 23rd June 2025
RHN is proud to be a diverse and inclusive employer that respects and values the differences of our people to achieve their full potential.
RHN is a care provider for vulnerable patients at extreme risk. In consequence, safeguarding patients will always be our highest priority.
RHN is proud to be a diverse and inclusive employer that respects and values the differences of our people to achieve their full potential. If you require any reasonable adjustments throughout the recruitment process, please do not hesitate to contact our Resourcing Team at recruitment@rhn.org.uk
