Deputy Manager

Deputy Manager– Coastal – If you have experience working within the charity and mental health care sector and you are an experienced team leader, come and join us as a Deputy Manager!

We are looking for a Deputy Manager to join our Coastal Housing team in Saxmundham, Suffolk on a full-time permanent basis.

Why Suffolk Mind?

Suffolk Mind is dedicated to making Suffolk the best place for talking about and taking care of mental health. Our mission is to provide support to those in need, ensuring that everyone has access to the mental health resources they require. We cover a wide range of services from adult support to training for educators, all aimed at fostering wellness and recovery.

Fantastic company benefits include:

• Competitive Salary: On offer is a competitive salary of £30,450 per annum
• On call & Sleep ins: earn up to £1,800 per annum for on call and up to £3,380 per annum for sleep ins
• Holiday: 25 days plus bank holidays (increasing with length of service)
• Stakeholder Pension Scheme
• Health and Dental Care Insurance Plan
• Sick pay
• Birthday day off
• Employee Extras: buying and selling annual leave, refer a friend, employee assistance programme, Blue Light Card Discount, Interest free emergency loan, and much more

About the role:

As the Deputy Manager you will support the Coastal Housing Manager and deliver housing services for individuals with complex mental health needs. Your responsibilities will include managing a staff team and providing on-call support as needed on a rota basis. In this role, you will be site-based and working37 hours per week and sleep-in shifts are to be discussed at a later stage.

Main duties and responsibilities:

• Develop and supervise staff and volunteers, ensuring they meet reasonable objectives aligned with organisational goals.
• Collaborate with the Coastal Housing Manager to identify innovative service delivery methods, ensuring needs are met through multi-agency assessments.
• Assist in daily housing tasks including rent collection and maintenance reporting.
• Provide a safe environment for service users, offering emotional support during challenging times.
• Conduct regular supervision for staff to encourage personal development and optimal performance.

About you:

You will have at least 2 years’ experience of team management and working with service users facing mental health challenges. It is essential you have experience of managing supported housing services in a mental health setting. A strong knowledge of legislation and practises to uphold standards in mental health care. You will have a thorough understanding of mental health services as well as a good knowledge of the charity ‘care’ sector. Any experience around alcohol and drugs would also be beneficial for this role. You should have excellent communication skills that enable you to positively manage conflict and understand boundaries. Additionally, you have strong organisational skills and can manage multiple priorities effectively.

If you have the relevant skills and experience and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.

No recruitment agencies, please

Please check your email inbox and spam / junk mail folder for any email correspondence for this role.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

Additional keywords: Deputy Manager, supported housing, team management, mental health management, risk assessment, care, crisis management, healthcare, social care, charity, management, Care Management

This vacancy is being advertised and handled through Spider, the region’s Online Job Advertiser, on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.