Our client is a well respected House Builder with a reputation for delivering homes across Suffolk. As a region, they build circa 550 units per annum.
Owing to a vast increase in units delivered and continued & exciting growth plans they are looking to add an additional Customer Care Operative (Technician) to their existing regional Customer Care team.
You will be working on post-completion properties ensuring all defects are rectified within a professional and timely manner, working in customers homes, liaising with customers on issues raised and putting right, within their 2 year defects period.
The duties of the role will be to carry out a high standard of customer service and multi trades / maintenance works within occupied homes.
This includes works from: Carpentry, Plumbing, Decorating, Painting, Mastic, Tiling etc throughout the warranty period.
The role:
- Meet with customers in their homes and carry out works to a high-quality and timely manner.
- Working along-side contractors as necessary to ensure all works are carried out as necessary.
- Keeping the company updated regarding works that are finished.
- Travel across the region covered as necessary.
- Adhering to Health & Safety policies at all times.
Skills Required:
- Preferable Joinery background but other trades to be considered.
- You must have experience working for a House Builder within a similar role such as Multi Trader / Operative.
- Experience with the following Multi Trades works to be carried out include Plumbing, Carpentry, Painting, Decorating, Tiling, Mastic, Easing doors/floorboards etc.
On offer:
- Basic salary up to £42,000
- Fully expensed vehicle
- Tools provided
- Company uniform
- 23 days annual leave
- Bonus
- Pension
- Healthcare
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