We now have an exciting opportunity for an Administrator to join our maintenance and repairs team. The position is offered on a hybrid working basis so you will be based from our office in Dartford, Kent but you'll also be able to work from home on occasion. The role will involve providing administration support for our repairs and maintenance service on our healthcare contracts.
Our maintenance business provides a range of expert planned and responsive maintenance services to domestic properties and commercial buildings in the social housing, health and social care sectors. We look after a growing number of healthcare buildings for NHS Trusts, residential homes and educational facilities. Using the latest technology we ensure properties are well maintained, efficient and fit for purpose.
Job Purpose
As Contract Administrator you will be supporting our hard facilities maintenance contracts with day to day administration duties. You will take responsibility in monitoring tasks to completion and ensuring that all required compliance documentation is held within Planet FM (our repairs system). The successful candidate will liaise with sub-contractors, our contact centre team, engineers and contract managers as required to ensure all contractually required work is complete, and recorded correctly.
Some key responsibilities will include:-
- Monitoring and analysis of all repairs through from inception to completion to ensure contract timescales are adhered to.
- Monitor defects identified through PPM (planned preventative maintenance) tasks to ensure remedial works are closed out in a timely manner.
- Responsible for the contract record keeping ensuring that contract paperwork has been completed and stored correctly.
- Ordering and obtaining quotations for materials as needed, raising Purchase Orders and approving jobs for invoicing.
- Processing of subcontractor and operative work orders.
- Ensure all sub-contractors documentation (Risk Assessment & Method Statements) are received prior to attending site and evaluated by relevant person.
- Generate helpdesk reports from Planet FM as required for each site on subcontractor spends, engineer work loads, mileage sheets, invoicing and PPM and reactive jobs received during the month for audits, client reporting and health and safety reporting
- Filing of all statutory compliance reports and certificates.
- General administrative duties, ie filing, ordering stationery and uniforms etc
What we can offer you;
- Competitive Starting Salary
- Holiday Entitlement: 33 days per annum (inclusive of bank holidays)
- Holiday Purchase Scheme: Buy up to an additional 5 days holiday
- Pension Scheme: 4% contributory.
- Free Eyesight test and Flu Vaccinations
- Health Cash Plan: helping you spread the cost of essential healthcare
- 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it.
- Wellbeing and mental health champions readily available at work.
- Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services.
- Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes.
- Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire.
- Full training, ongoing coaching and support
- Opportunities to progress your career across the business
This is a full time permanent position. Working hours are Monday to Friday 8am to 5pm.
Experience Required
The successful candidate will ideally demonstrate previous experience of working in a scheduling or contract administration position within a responsive repairs/maintenance company. It would be an advantage for this experience to have been gained within a company providing repairs to the NHS, however candidates with housing and/or education repairs experience will also be considered. Above all you will have strong administration experience in working in a busy environment and be used to multi-tasking and prioritising your work.
You will have excellent customer service skills (including good telephone and written communication skills), strong Microsoft Office skills including the use of Outlook, Word and Excel and a can-do attitude and have the ability to operate with minimum supervision.
If this sounds like you then, we'd strongly encourage you to apply.
Additional Information
As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits.
Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post.
To apply online, please use the 'apply for this job link' at the top of this page to be redirected to our dedicated careers page to complete your application.
