Client Partnership Executive
About Us:
Located in Huntingdon, Just Digital is a leading independent Print and Marketing Services business that provides sophisticated marketing collateral and print fulfilment services to organisations and leading brands across the UK. Established in 2003, we have grown every year since incorporation and have established an outstanding reputation for the quality of our work and service levels. We hold people at the centre of what we do and continue to monitor and improve our processes as we work towards our goal of being featured on Best Companies ‘Top 100 Companies To Work For’. We have become a ‘Living Wage Accredited’ employer and have exciting expansion plans with the aim to double our turnover in the next few years. Never has it been a more exciting time to join us.
Role Summary:
This is an exciting new opportunity for anyone looking to start or progress a career in sales and account management, Working closely with service leads, the role will involve outreach to new and existing clients to increase their knowledge of new Just Digital services. You will see the client through the onboarding process and then be responsible for the ongoing day-to-day contact.
Key Responsibilities:
- Outreach to new clients (Phone, email, in person)
- Onboarding new clients to our services
- Client meetings, initially with Account Managers
- Collation of sales packs and samples for dispatch to new & prospective clients
- Encouraging use of portals & services (outreach, training etc)
- Assist with new product development based on client feedback & Implementation to client base
- Maintain and track onboarding processes
- Quoting and Admin around ad-hoc jobs
You will:
- Be a confident communicator both internally and externally
- Able to be forward think and take a proactive approach
- Have effective management of your own time
- Able to work to targets
- Be Adaptable
- Work independently and as part of a team
You will have:
- Excellent organisational skills
- Experience using Excel, Word, Outlook, Internet
- Experience in client facing role
What we offer in return:
- 4 x Salary life assurance
- Up to 75% income protection
- Private Medical
- Enhanced pension scheme
- Enhanced maternity and paternity pay
- Starting at 24 days holiday plus bank holidays
- 35 hour working week
- Employee Assistance Programme – Unum Help@Hand
- Trained mental health first aiders
- Eye-care Scheme
- Cycle to work scheme
- Time off on your birthday
- Social & charity events
- Exclusive staff discounts
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