Position: Care Coordinator
Reporting to: Registered Manager
Contract Type: Permanent, Full Time, 37.5hrs per week
Salary: £26,000 per annum
Role Overview
We are seeking an organised, compassionate and proactive Care Coordinator to join our domiciliary care team. You will play a vital role in ensuring high-quality care is delivered to our service users by effectively scheduling care visits, supporting care staff, and maintaining strong communication with clients and families.
Key Responsibilities
Coordinate and schedule care visits using care management systems
Match carers to service users based on skills and preferences
Handle rota planning, including sickness and emergency cover
Communicate with clients, families and care staff professionally
Ensure care plans are accurate and up to date
Support onboarding and training of care staff
Monitor compliance with CQC standards and company policies
Handle enquiries and concerns in a timely, empathetic manner
Maintain accurate records and reports
Take part in On Call duties
About You
Previous experience in domiciliary care coordination (preferred)
Strong organisational and time management skills
Excellent communication and people skills
Confident using scheduling and care management software
Calm under pressure and able to manage competing priorities
Knowledge of CQC regulations and care standards
A compassionate and professional approach
Must be a driver with a vehicle
You’ll have access to:
- NVQ and in-house Training and development for your role and future Career with us
- We Care our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers
- Employee Assistance Programme
- Mobile phone and other required tech
- Company pension scheme
- 25 days holiday entitlement + bank holidays on top
- Paid DBS/PVG
- Mileage Allowance
- Service and recognition rewards
About Cera
Cera’s vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.
We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.
To read more about Cera click here: https://ceracare.co.uk/why-cer...
