Our client operates the city's waterfront event campus – the interconnected M&S Bank Arena and Exhibition Centre Liverpool as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, they have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing their offer over the last decade to that of a world-class provider of venue and event services.
Company Benefits
Our client is an award-winning, world-class venue and their people are at the heart of everything that they do. Recognition and reward are of huge importance to them and just some of the benefits staff can enjoy including:
- An enhanced holiday scheme, which increases with length of service.
- An excellent pension scheme is available.
- Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts.
- Enhanced maternity, paternity and adoption leave schemes.
- An excellent occupational sick pay scheme.
- Free onsite parking right in the heart of the city centre.
- Employee Reward Platform.
- Agile working and flexi time policies, where appropriate and in line with business needs.
- A dedicated wellbeing strategy to support staff when at work.
- 25 Qualified Mental Health First Aiders on site.
Our client is a place where you can truly make a difference. Some of the wonderful things they have achieved / continue to work towards:
- Disability Confident Employer
- Member of the Fair Employment Charter
- Real Living Wage employer
- Social value impact plan – last year they contributed over £6.4m
- Green Meeting’s Gold Standard
- Sustainability Strategy
- Positively influencing biodiversity – they have three beehives on their campus grounds.
- Carbon Neutral Campus
- Accessibility Strategy
- AccessAble Guide
About the Role
Are you interested in working in a unique, fun and exciting industry?
Our client has an exciting opportunity for an experienced and skilled FM Professional to join their team as Assistant Head of FM. The successful candidate will be assisting the Head of Facilities Management with delivery of the FM and Venue Logistics function across the campus, therefore electrical skills and knowledge in this exciting sector are paramount to being successful in this role. In addition, the successful candidate will hold a minimum Level 3 Certificate in an Electrical or Mechanical Engineering discipline. Experience in the events industry is advantageous.
Main duties of this role include:
- Supporting the Head of FM with contribution to the review of the strategies in response to changing business needs to deliver the FM and Energy strategy.
- Managing the FM function across our client ensuring that the building and its systems are maintained to the agreed standard and that all assets are maintained as per compliance and any relevant legislations.
- Managing the FME and VL teams to ensure that all processes are constantly reviewed and updated to ensure that the upkeep and maintenance of the campus are aligned with the events in tenancy.
- Deputizing for the FM Buildings and Contracts Manager and the Cleaning and Waste Manager when required.
- Reviewing of all emergency and standard operating procedures relating to FM to ensure that these are always relevant and proportionate to our client’s operations.
Our client highly values the behaviours, attitudes and skills which will help you to develop and excel in this role. In this case, they are looking for someone who has:
- Proven experience of, facilities management, project management, man management including contractors and budget management.
- Demonstrable strengths and experience in compliance and health and safety at a management level.
- Confident communicator, able to influence internal / external stakeholder management.
- Excellent organisational skills and ability to prioritise high volumes of work.
- Shows high levels of emotional intelligence and resilience.
In addition, the candidate will need to be enthusiastic, like minded and complement our client’s experienced and talented team. If you have drive, passion, ambition and wish to play a part in their continuing success story this could be just the job for you.
Please note, they may close this vacancy before the stated closing date if they receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible.
Closing Date: 20 March 2026
Interview Date: Week Commencing – TBC
Equality, Diversity and Inclusion
Our client knows the value of having a diverse and representative team across their organisation. They promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such they strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief, or sexual orientation.
